Ms. FOXX. Mr. Speaker, just last week I received the following letter from a constituent:
Dear Congresswoman Foxx: On December 10, I applied for a Silver level plan and received confirmation the same day that my application was completed. Since then, I've waited for my invoice so I could pay for the insurance. I called on December 23 and waited close to 5 hours on the phone for the next available rep, only to be put on hold for another one and a half hours and finally be told that they had no idea when my invoice would be sent out. As of January 2, 2013, I have not been billed for my new insurance. I have six prescriptions that need to be filled at the end of the month. When will the program be fixed and operational?
Mr. Speaker, it is a good question and the American people deserve an answer.