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Floor Speech

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Mr. CRAPO. Mr. President, I rise today to urge my colleagues to vote in favor of the confirmation of Mr. Frank Bisignano, who is nominated to be the Commissioner of the Social Security Administration.

The Social Security Administration has the significant responsibility of overseeing the Social Security Program, which provides monthly benefits to millions of seniors, individuals with disabilities, and their families. The Social Security Administration also oversees the Supplemental Security Income Program and issues Social Security numbers and cards, among other critical workloads.

I am confident that Mr. Bisignano has the experience needed to lead this important Agency. He has more than 30 years of executive leadership experience in banks and financial institutions. He currently serves as the chairman of the board and the chief executive officer of Fiserv, Incorporated, a leader in payments and financial technology.

During his nomination hearing, Mr. Bisignano committed to improving customer service at the Social Security Administration, including by bringing down wait times for the Agency's national 800 number and for claims decisions; ensuring that individuals can interact with the Social Security Administration in the way they prefer, whether in person, by phone, or online; and improving the Social Security Administration's payment accuracy.

During Mr. Bisignano's nomination hearing, concerns were raised regarding his alleged connections to DOGE's work at the Social Security Administration. These allegations were raised in an anonymous letter dated March 24, 2025, the day before the nomination hearing.

The allegations focused on the frequency and details of communications between the nominee and Social Security Administration officials. Mr. Bisignano addressed these allegations during the hearing and responded in writing as part of the questions for the record. He has stated clearly that he does not currently have a role at the Social Security Administration and was not part of the decision-making process led by the Acting Commissioner, Lee Dudek, about Social Security operations, personnel, or management.

The Social Security Administration needs steady, Senate-confirmed leadership. Mr. Bisignano would bring his decades-long focus on customer service and operational excellence to the Social Security Administration.

I strongly encourage my colleagues to join me in voting to confirm Mr. Bisignano to serve as the next Commissioner of Social Security.

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Mr. CRAPO. Mr. President, briefly to respond, we worked very closely with our colleagues across the aisle to try to vet this anonymous letter and get the information necessary to evaluate it. We are still willing to look at it.

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